Sample Owner Brief
An annotated sample Owner Brief showing where every number comes from and what is dispute-eligible.
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What you get from this page
For a contractor owner evaluating SubOps: an actual Monday Owner Brief rendered in full — synthetic numbers but realistic shape — with every figure annotated to its source. In ten minutes you will know exactly what math SubOps does, where each dollar comes from, which findings produce dispute drafts, and what SubOps will not do on your behalf.
This is trust evidence, not product marketing. The product overview lives at /learn/owner-brief.
The brief itself — week ending 2026-05-17
The contractor below is synthetic. No real names, terminal codes, or dollar amounts appear on this page. Numbers are chosen to be representative of a 12-route hybrid P&D + Linehaul operation with a weekly gross settlement in the $50,000–$55,000 range.
Settlement summary
| Field | Value |
|---|---|
| Contractor (synthetic) | Meridian Ground Services LLC |
| Week ending | 2026-05-17 |
| Settlement gross (as submitted) | $52,341.27 |
| Audited gross (after variance detection) | $52,341.27 |
| Recoverable variance identified | $1,247.00 |
| Dispute-eligible (within window, source-referenced) | $1,081.50 |
| Informational only (outside window or low confidence) | $165.50 |
| Routes audited | 12 of 12 |
| Settlement pages ingested | 14 |
Variance findings — dispute-eligible
Three findings this week meet the full criteria for dispute-draft generation: they have a sourceRef pointing to a specific settlement page and line, the claimed amount is above the $25 materiality floor, and the settlement date is within the 90-day dispute window.
| # | Rule | Finding | Amount |
|---|---|---|---|
| 1 | R002 | Fuel surcharge under-applied — 7 routes, week ending 2026-05-17 | $487.50 |
| 2 | R010 | Unexplained adjustment — line item "SVC-ADJ-0517" with no supporting contract reference | $344.00 |
| 3 | R021 | Per-package charge variance — 214-package delta between settlement count and route manifest | $250.00 |
Dispute-eligible total: $1,081.50
Variance findings — informational only
Two findings this week are surfaced as context but do not produce dispute drafts. A finding is informational when: confidence is below the 0.85 threshold, the settlement date is outside the 90-day window, or the rule explicitly marks its output as compliance-preview rather than recoverable.
| # | Rule | Finding | Amount | Reason not dispute-eligible |
|---|---|---|---|---|
| 4 | R024 | FLSA overtime compliance preview — 2 drivers flagged near the 40-hr threshold | — | R024 is a compliance-preview rule; it never generates a dispute draft. Output is informational only. |
| 5 | R020 | Statistical outlier — route revenue 18% below 8-week trailing baseline on route MW-7 | $165.50 | Extraction confidence 0.72 on the route-level breakdown; below the 0.85 dispute threshold. Flagged for manual review. |
Route P&L summary (illustrative — requires fuel + payroll upload)
| Route | Settlement revenue | Fuel cost | Payroll cost (allocated) | Net margin |
|---|---|---|---|---|
| MW-1 | $4,812.44 | $1,021.30 | $1,580.00 | $2,211.14 |
| MW-2 | $4,661.07 | $988.45 | $1,520.00 | $2,152.62 |
| MW-7 | $3,521.18 | $1,102.00 | $1,520.00 | $899.18 |
| … (9 more routes) | … | … | … | … |
Fleet maintenance signal
| Vehicle | Finding | Rule | Action |
|---|---|---|---|
| VAN-041 | Oil service due — 312 miles past interval | FPM-001 | Schedule service |
| VAN-019 | Brake inspection due — 4,200 miles since last service | FPM-002 | Schedule inspection |
| VAN-033 | Part invoice: brake pads at $87.40/axle vs $54.00 benchmark | FPM-007 | Review with shop |
Dispute aging — open disputes as of 2026-05-19
| Age bucket | Open disputes | Total claimed |
|---|---|---|
| 0–30 days | 3 (this week's findings) | $1,081.50 |
| 31–60 days | 1 (from week ending 2026-04-27) | $214.00 |
| 61–90 days | 0 | — |
| 91+ days | 0 | — |
Recovery ledger — trailing 4 weeks
| Week ending | Dispute filed | Settlement credit received | Status |
|---|---|---|---|
| 2026-05-17 | $1,081.50 (3 findings) | Pending | Filed |
| 2026-05-10 | $344.00 (R010) | $344.00 | Recovered |
| 2026-05-03 | $487.50 (R002) | $487.50 | Recovered |
| 2026-04-26 | $612.00 (R002 + R021) | Not accepted | Closed |
Narrative summary (AI-drafted — labeled as such in the product)
This week's settlement for Meridian Ground Services LLC shows $52,341.27 gross with three dispute-eligible findings totaling $1,081.50. The most actionable item is the fuel surcharge under-application on 7 routes — the rate delta is consistent with the prior two weeks, suggesting a systematic rate-schedule mismatch rather than a one-time error. Route MW-7 continues to run below baseline margin; fuel spend on that route is 23% above the per-mile average for its vehicle class. Two fleet items need scheduling before Friday.
What's dispute-eligible vs informational
The distinction matters. SubOps will draft a dispute response for eligible findings; it surfaces informational findings for awareness but takes no action on them.
Dispute-eligible criteria (all four must be true)
- The finding has a
sourceRef— a specific settlement page, line number, and extracted value. - The computed variance is at or above the $25 materiality floor.
- The underlying settlement date is within the 90-day dispute window.
- The rule's confidence score for this finding is at or above 0.85.
Findings that are always informational
| Rule | Why it stays informational |
|---|---|
| R024 FLSA overtime preview | Compliance guidance, not a settlement dispute. Never generates a draft. |
| R020 Statistical outlier | Low-confidence flag for human review. Graduates to dispute-eligible only after manual confirmation. |
| Any finding with confidence < 0.85 | Extraction uncertainty too high to commit to a dollar claim. |
| Any finding outside the 90-day window | FedEx Ground's dispute mechanism has a hard window; filing outside it is rejected. SubOps does not draft what it cannot deliver. |
What SubOps does NOT do
- SubOps does not send dispute communications to FedEx on your behalf. Dispute drafts are prepared in the Dispute Playbook and presented for owner review. You send, or you instruct your back office to send. SubOps never transmits anything to FedEx Ground or any carrier.
- SubOps does not communicate with FedEx Ground in any capacity. SubOps is not affiliated with FedEx Corporation, FedEx Ground, FedEx Freight, or any FedEx entity.
- SubOps does not hold FedEx portal credentials. See No FedEx credentials for the full architectural commitment.
- SubOps does not make legal claims. The FLSA overtime preview is informational. No output of the system constitutes legal advice, an employment determination, or a regulatory filing.
- SubOps does not guarantee recovery. A dispute-eligible finding means SubOps believes the math supports a dispute. Whether FedEx Ground accepts the dispute and issues a credit is outside SubOps's control.
- SubOps does not compute dollar figures with LLMs. Every user-visible dollar in the Owner Brief is produced by a deterministic TypeScript rule with a traceable
sourceRef. LLMs draft narrative prose only.
How to read your real brief
When you are a SubOps member, every number in your Owner Brief links to its source. Click any dollar figure to see the settlement page, line number, and rule ID that produced it. The audit trail for every dismissed finding is permanent — dismissals record the reviewer, the timestamp, and the typed reason.
- For the deep reading guide: /help/workflows/read-owner-brief (member login required).
- For the product overview of what the Owner Brief is: /learn/owner-brief.
- For how SubOps handles your data: Data handling.
- For the no-credentials commitment: No FedEx credentials.