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Pricing FAQ

Public-safe pricing posture and buyer questions.

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Pricing FAQ

Pricing is being validated with early operators and may change as packaging is finalized. Treat this page as the public-safe buyer FAQ, not the internal pricing experiment plan.

What is the pricing principle?

SubOps should price against the operating value of settlement audit, source-linked review, fleet-maintenance visibility, and recovered time. Public copy should avoid contingency, collections, legal-representation, or guaranteed-recovery framing.

What should sales avoid saying?

Do not say SubOps is an audit firm, claims advocate, collections agency, legal representative, or guaranteed recovery service. Use language like:

  • "evidence-backed settlement review"
  • "source-linked variance detection"
  • "operator-controlled dispute workflow"
  • "pay transparency"
  • "retention insights"

Never market external driver ranking or comparative driver evaluation.

Does SubOps take a percentage of recovered dollars?

No public-facing page should promise or imply a recovered-dollar fee unless the internal pricing plan and outside-counsel review explicitly authorize it.

What plans exist?

The live commercial plan names and price points should be sourced from the app and current sales materials. If those conflict with this page, update this page instead of duplicating pricing tables across docs.