Contact
Talk to a real person.
No ticket queue, no chatbot triage. The founder reads every inbound and either answers directly or routes to whoever knows.
General support
[email protected]
Account, billing, settlement parsing, dispute drafts.
Sales & pilots
[email protected]
Plan questions, multi-terminal pricing, Fleet tier.
Security reports
[email protected]
Disclose a vulnerability or ask for our security overview.
Prefer to send something other than email? Reply to your last SubOps notification — it threads with our team and keeps your tenant context attached.
Support hours & response time
- Business hours: Monday – Friday, 8am – 6pm Central. Saturday by appointment for pilot contractors.
- First response: within one business day for support, same business day for billing or security.
- Mailing address: available on request — write to [email protected].
Already a customer? Use the in-app support button — it routes through your tenant so we can see your account context. Sign in →